GOT A QUESTION? WE'RE HERE TO HELP!
FREQUENTLY ASKED QUESTIONS
BEST OPTION:
Get yourself a Bands 4 Bros ring sizer. This has EVERY size we carry, including half sizes (and a few extra). Your hands fluctuate throughout the day based on temperature, activity, and what you eat. With the Bands 4 Bros ring sizer you can test your hand several times throughout the day to see what the best size is for you. Better yet, you can remove the size that fits you best and wear it to get a true feel for what to expect.
DOABLE:
Go to your local jeweler and get your ring sized. The biggest disadvantage is this doesn't take into account how your hands fluctuate throughout the day. If you’re nervous or super hot at the jeweler your hands may swell, or if they have the AC cranked, you may size smaller than what is comfortable.
NOT SUGGESTED:
We DO NOT suggest that you print a ring sizer form online and use that to size your finger. Do you really want to leave the future of your wedding band to the accuracy of an arts and crafts experiment?
More on sizing HERE.
Our Bands 4 Bros Ring Sizers have US and UK sizes on them. One side of each ring has the diameter and circumference while the other side has the US and UK ring size. The US size appears on the top, with the UK size underneath it.
NOTE: Half sizes are written with a “-” before the number. For example, size 8.5 is written as “-8”.
Every U.S. order comes with FREE Shipping.
Free U.S. Standard Shipping: 3-5 Business Days.
Rings that are not engraved take 1-3 business days to process. Engraved rings take 3-10 business days to process. We don’t ship or process orders on Saturdays, Sundays or U.S. Holidays.
For International Shipping (Outside the U.S.) Read Below.
International Shipping: 7-14 Business Days.
Please allow 3-7 business days for order processing.We do not ship on Saturdays, Sundays or US Holidays.
HEADS UP! There may be VAT taxes or duty fees, depending on your location. The fee is based on the value of the item you purchased and your country’s rules on import taxes. Your customs department may hold shipping until you pay any necessary fees. This may cause a delay. We are not responsible for paying customs fees and we cannot process a refund if you do not pay as it will remain at your customs facility until it's paid! If you’re not sure how this works please contact your customs department first to see what, if any, charges you will incur.
Not the right fit? Not the perfect look you expected? NO BIG DEAL! Start your return HERE.
To be honest, we’re kind of particular too, so we understand wanting to get this just the way you want it!
You have 45 days from the date of delivery to exchange or return your ring. You have the option to change out your size (more on sizing here!), change your style or simply return your order.
HEADS UP: There is a $30 restocking fee for ring returns. Exchanges DO NOT have a restocking fee.
**Any returned/exchanged rings must be clean, “unworn” and in salable condition** AKA don’t wear it for three weeks, smash it with a hammer or try to cut it in half with a jigsaw. Damaged or excessively scratched rings cannot be processed for a return or exchange.
Size Exchanges for Ready to Ship Rings:
All rings come with one free size exchange in the first 45 days. Ready to Ship rings can be processed for additional exchanges for a $15 processing fee (this covers shipping both ways for U.S. customers).
Size Exchanges for our Legacy Collection & Made-to-Order Rings:
All rings come with one free size exchange in the first 45 days. Our Legacy Collection rings have unlimited size exchanges. After 45 days the cost for additional size exchanges is 20% of the original retail price. We will cover standard shipping for all U.S. exchanges.
To start your exchange or return, CLICK HERE.
Sorry, no returns or exchanges after 45 days.
45 Day No Hassle Return Policy:
If you’re not completely satisfied with your order, need to resize, or simply want to choose a different selection, we have a pretty awesome 45 day return or exchange window! Here’s more on our Return Policy.
FREE 1 Year Limited Warranty (Money Back Guarantee):
Every Bands 4 Bros ring we sell comes with a FREE 1 year limited warranty against manufacturing defects. If your purchase has ANY manufacturing defect (breaking, chipping, etc) we will replace your ring at NO COST to you. Simply provide your proof of purchase and clear photos of the damage to your ring. Please email us within one year of the date of delivery. If the exact model is not available we may offer a similar style ring of the same value.
LIFETIME Warranty:
If you choose the lifetime warranty. We’ve got you covered, like forever. Just think about never having to worry about getting a new band again, feels good doesn’t it?
What’s Covered with LIFETIME Warranty:
FREE Repair or replacement of chipping, breaking, fading or other defects.
What’s Not Covered with LIFETIME Warranty:
This does not cover resizing due to weight gain/loss (Resizing can be done during our 45-day No Hassle Return Policy). This warranty does not cover loss or theft and cannot be transferred.
How Does It Work:
Start by sending us an email at hello@bands4bros.com. Provide your proof of purchase and send us multiple pictures of your ring.
Please Note- Exceptions to the Lifetime Warranty:
The lifetime warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse, abnormal environmental conditions, exposure to harsh chemicals, negligence, or loss of the ring. Tungsten may break if dropped on hard floors or due to frequent exposure to harsh chemicals (bleach, Lysol, hand sanitizer). If you choose to have your ring engraved after purchase it voids all warranties. If we suspect that you are abusing the rights granted to you under the limited warranty or otherwise making a false claim of defect, we reserve the right to void your limited warranty. EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS. In no case shall Bands 4 Bros or its managers, members, officers, employees, affiliates, agents, contractors, interns or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use of any product purchased from us, or for any other claim related in any way to your purchase of any product, including any claim for personal injury or death. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Please email us at hello@bands4bros.com if you have any questions. If you just read this whole section, congratulations! Again, thank you for choosing Bands 4 Bros!
Glad you asked! The last thing you want is for your hand to blow up with a rash 3 days after getting your ring!
Any Black Zirconium, Wood, Antler, Titanium, Cobalt or Ceramic rings would be best.
While the process of binding nickel with tungsten is said to change the composition of the nickel so that it loses its ability to react with the skin, we’ve found it best to play it safe and avoid Tungsten all together if you have a nickel allergy. Some people are fine, while others incur an allergic reaction.
Yes, they are water-resistant, but not water-proof! Wood rings are sealed with a special resin but they are not designed to be worn in the shower or while swimming (lake, pool, water tub, ocean).
No worries! We have an awesome 45-Day Return/Exchange Policy! Email us at hello@bands4bros.com.
Here are some tips:
FIRST- If you haven’t yet, purchase your Bands 4 Bros ring sizer, go ahead and get one here. Your hands fluctuate throughout the day based on activity, temperature and what you eat so getting your ring sized once at a jewelry store may not get you a correct reading on your true size.
Slightly too big: If your ring stays above your knuckle when you shake your hand but is still too big, go with a half size down.
Slightly too small: If you can fit the ring over your knuckle but it’s too small, order a half size up.
If your band flys off your hand when you shake it or if you can’t even get it over your knuckle, get your finger resized. Preferably, use a Bands 4 Bros sizer so you can see how your hands fluctuate throughout the day, but if not head to your local jeweler. One thing to remember- if the ring isn’t hurting but “feels weird” it could just be that you’re not used to the feeling of having a ring on your hand all day. Give it a week or two and see how it feels.
LIFETIME Warranty:
If you choose the lifetime warranty. We’ve got you covered, like forever. Just think about never having to worry about getting a new band again, feels good doesn’t it?
What’s Covered with LIFETIME Warranty:
FREE Repair or replacement of chipping, breaking, fading or other defects.
What’s Not Covered with LIFETIME Warranty:
This does not cover resizing due to weight gain/loss (Resizing can be done during our 45-day No Hassle Return Policy). This warranty does not cover loss or theft and cannot be transferred.
How Does It Work:
Start by sending us an email at hello@bands4bros.com. Provide your proof of purchase and send us multiple pictures of your ring.
Please Note- Exceptions to the Lifetime Warranty:
The lifetime warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse, abnormal environmental conditions, exposure to harsh chemicals, negligence, or loss of the ring. Tungsten may break if dropped on hard floors or due to frequent exposure to harsh chemicals (bleach, Lysol, hand sanitizer). If you choose to have your ring engraved after purchase it voids all warranties. If we suspect that you are abusing the rights granted to you under the limited warranty or otherwise making a false claim of defect, we reserve the right to void your limited warranty. EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS. In no case shall Bands 4 Bros or its managers, members, officers, employees, affiliates, agents, contractors, interns or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use of any product purchased from us, or for any other claim related in any way to your purchase of any product, including any claim for personal injury or death. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Please email us at hello@bands4bros.com if you have any questions. If you just read this whole section, congratulations! Again, thank you for choosing Bands 4 Bros!
What are Made to Order Rings?
Made to order rings are simply rings that we do not have in stock, but we can produce. Maybe you’re interested in getting a custom width on your ring, or need a size we don’t have in stock. Whatever it is, we’ve got you covered. Don’t see what you're looking for? Our collection is growing everyday, email us at hello@bands4bros.com and tell us what you’re interested in. Chances are, we can make it!
How long do Made to Order Rings Take?
Made to order rings are made to order, so they generally take 4-8 weeks to be delivered. Based on production demands your production time may be faster or longer than this.
Can I Return my Made to Order Ring?
Made to order rings are...well made to order, and may not be returned if they don’t fit. Make sure you know your ring size! Not 100% sure about your ring size? Get the Bands 4 Bros Ring Sizer. (While this is our policy, please reach out to us if you have any concerns about your order. We understand that each situation is unique, and we will do everything we can to ensure you’re a satisfied customer!) We make some pretty Epic rings and we stand by our qualities of craftsmanship, strength and finesse. If your made to order ring (or ANY order for that matter!) has any manufacturer defects, we will process your exchange or return with no questions asked within the first 365 days after delivery.